You'll receive a checklist with 16 profitable action steps to implement daily in your shop!
We love sharing our student wins weekly!
type below and hit enter
how to grow on etsy
starting an etsy shop
I am Dylan, a multi-six figure Etsy & Shopify seller. My Etsy shop ranks in the 0.1% of Etsy shops worldwide and we reached $1M+ in sales in just 5 years.
Read more about me
Greetings, Etsy enthusiasts! It’s Dylan Jahraus here, and today, we’re delving into a topic that’s crucial for your shop’s success—getting those coveted Etsy reviews. Building a strong review base is not just about stars; it’s about trust, credibility, and creating a thriving Etsy business. So, let’s embark on a journey to master the art of earning reviews on Etsy.
Before we dive into the ‘how,’ let’s understand the ‘why.’ Etsy reviews are not just a collection of stars; they are testimonials that vouch for your product quality, customer service, and overall shopping experience. Positive reviews build trust, attract more customers, and elevate your shop’s standing in the vast Etsy marketplace.
1. Stellar Customer Service
The foundation of great reviews lies in exceptional customer service. Respond promptly to inquiries, address concerns with care, and go the extra mile to ensure your customers feel valued. A happy customer is more likely to leave a positive review.
2. High-Quality Products
Offer products that exceed expectations. Quality matters, and when customers receive a product that’s even better than they envisioned, they’re motivated to share their positive experience through reviews.
3. Clear and Accurate Descriptions
Avoid misunderstandings by providing accurate product descriptions. Set clear expectations regarding size, color, and other details. Transparency reduces the chances of receiving negative reviews due to unmet expectations.
1. Timing is Key
Don’t hesitate to request reviews, but timing matters. Ideally, wait until customers have received their orders and had some time to interact with the product. This ensures their review is based on a comprehensive experience.
2. Personalized Thank-You Messages
Craft personalized thank-you messages expressing your gratitude for their purchase. Include a gentle request for a review, explaining how much it would mean to your small business. Authenticity goes a long way.
3. Utilize Etsy’s Review Reminder Emails
Etsy offers a helpful feature—review reminder emails. These automated messages gently encourage customers to share their feedback. Ensure your Etsy email settings are configured to take advantage of this feature.
4. Showcase Your Reviews in Your Shop
Create a dedicated space in your shop to display your positive reviews. This not only adds credibility but also serves as a subtle reminder to customers to leave their own feedback.
5. Incentivize Reviews Responsibly
Consider offering a small incentive for leaving a review, such as a discount on their next purchase. However, be cautious not to violate Etsy’s policies. Keep it genuine and within the platform’s guidelines.
6. Leverage Social Media
If your customers follow you on social media, use these platforms to encourage reviews. Share customer testimonials, creating a community that values and celebrates your products.
Can I ask for reviews on Etsy?
Absolutely! Etsy encourages sellers to seek reviews. Craft polite requests and ensure your messaging aligns with Etsy’s policies.
How can I get sales on Etsy with no reviews?
Focus on building a strong foundation. Offer exceptional products and service, then proactively seek reviews using the strategies mentioned.
Is it okay to incentivize reviews on Etsy?
Yes, but cautiously. Incentives should be modest and comply with Etsy’s policies. Prioritize authenticity to maintain the integrity of your reviews.
Remember, getting reviews on Etsy is not just a transactional process; it’s about fostering connections with your customers. Provide an experience worth raving about, and the reviews will naturally follow. Here’s to your Etsy success!